Last Updated: March 15, 2025

Agreement to Our Legal Terms

Welcome to Free Agency. By accessing or using our services (defined below), you’re agreeing to a binding legal agreement with us, Free Agent, LLC, a Florida-based company operating as Free Agency (“we,” “us,” “our”). Here’s the deal: if you use our site, services, or anything that links to these terms (collectively, the “Services”), you’re agreeing to follow these rules. If not, stop here and don’t use the Services.

We’re transparent about how we operate, and we expect the same from you. If you ever have a question, reach us by:

• Phone: 321.200.0438

• Email: [email protected]

• Mail: We’re a digital-first company, so we don’t process physical mail. Please reach out via email.

Who Can Use the Services

The Services are for adults (18+). If you’re under 18, it’s a no-go. If you’re in a country where our services would violate local laws, sorry, but we’re not available there.

Updating These Terms

We’ll occasionally tweak these terms. We’ll update the “Last Updated” date, but we won’t spam you with every small change. It’s on you to stay up-to-date. If you keep using our Services, that means you agree to the changes.

Intellectual Property

We own or license everything you see on our site & as part of our services: our website, publications, templates, and technology. These are part of our proprietary framework and remain our property at all times. Upon cancellation of our Services, access to these materials and systems will be revoked.

This should not be confused with any work our partners produce specifically for our clients that has been paid for and purchased by them. This includes, but is not limited to, websites, creative assets, ad accounts, and other deliverables created and owned by our clients.

Want to use our stuff for something else? Email us at [email protected]. If we say yes, give credit where it’s due.

Your Contributions

If you send us feedback, ideas, or content, you’re giving us the right to use it however we want—forever. We can modify, share, or sell it without needing your permission again. If you upload content that isn’t yours, you’re responsible for any fallout.

Data Storage

Any information you share with us may be securely stored in our Google Workspace environment. While we take reasonable precautions to protect your data, please note that no system is entirely foolproof.

Billing and Subscriptions

We keep it simple:

• All services are pre-billed. If we are not paid, we do not perform services. There are no post-billing or extended terms on services(30-60 days). This structure keeps us efficient and eliminates the need for a dedicated accounting team.

• Payments: All transactions occur via Stripe and are therefore subject to a 3% credit card fee.

• ACH payments: You can opt for ACH as a fee-free option instead if notified ahead of time and paid directly.

• Subscriptions: Auto-renewal is the default. Cancel anytime via your account settings—no refunds, though.

If we change prices, we’ll give you a heads-up as required by law.

Performance Guarantee

We guarantee results—plain and simple. So iconic, we’ve named it the 10x Our Fee Guarantee™. 

Our CMO Services

• The Captain – If your business generates at least $10M in annual revenue, our CMO services ($15K/month or $150K-$300K/year) guarantee a minimum $1.5M–$1.8M in revenue growth within one year by following our plan.

• The Commissioner – For business groups with collective annual revenue over $20M+, our Enterprise plan ($25K/month or $250K-$300K/year) guarantees $2.5M–$3M in revenue growth within one year.

If that doesn’t happen, we’ll keep working for free until it does—ensuring that, over the course of each year, our fees never exceed 10% of the revenue growth we deliver. This offer renews annually and is perpetual.

The Fine Print (Because We’re Confident, Not Reckless)

• You must be on ServiceTitan.

• Baseline used will be last 12 months. 

• You must approve our proposed marketing game plan in Month 1 and ensure it remains fully funded throughout the year, committing to working with our M2M preferred partners throughout that time. 

• Your operational metrics (booking rate, run rate, average ticket, etc.) must remain stable and not drop in a way that materially impacts execution.

• If conditions arise that prevent us from achieving the 10x threshold, we reserve the right to cease services rather than continue under terms that would invalidate the guarantee, ensuring you don’t incur expenses incongruent with the 10x guarantee.

• “Working for free” means Free Agency will waive ongoing CMO fees until the guaranteed revenue is met. It does not apply to third-party ad spend, vendor costs, or other non-Free Agency fees.

We only offer this guarantee because we know what we’re doing. If we take you on, it’s because we know we can win. 

Prohibited Activities

Don’t:

• Violate laws, spam users, or harass our team.

• Try to hack us, steal data, or abuse our Services.

• Use our Services to compete with us or mislead others.

Basically, don’t be shady.

Privacy and Data

We care about privacy. Our Privacy Policy explains how we handle your data. By using our Services, you consent to having your data processed in the U.S., even if you’re accessing from abroad.

Legal Stuff

• Limitation of Liability: If things go wrong, our liability to you is capped at $25,000 or the amount you’ve paid us in the past month, whichever is less.

• Dispute Resolution: Arbitration in Miami, FL. No class actions.

• Governing Law: Florida state laws apply.

Contact Us

Have questions or concerns? We’re here:

• Phone: 321.200.0438

• Email: [email protected]

We’re not just here to follow the rules—we’re here to rewrite them & make things better for everyone involved. Let’s play fair and build something great together.